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Posted on November 8, 2017 Full size 283 × 326

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what’s this blog about?

Internal communication has come a long way in the last ten years (mostly because companies have figured out that customer experience is now far more important to their long-term success than advertising). But there’s still plenty of room for improvement. That’s what this blog is about – calling out the problems and sharing ideas about how to solve them…

To find out more about Matt’s work, visit MK and 66.

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