Matt Hampshire is a partner in MK, one of the UK’s best known internal comms agencies. He has worked in communication for over 25 years, advised many of the world’s leading brands and won more than 30 major national and international awards. Matt now specialises in leadership communication, helping senior executives to develop and deliver more effective messages. When he gets drunk, he likes to boast that he once played international rugby. He is careful not to say who for.

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In a world where Net Promoter Score is your most important metric, internal communication is no longer a ‘nice to have’ – it’s the key to corporate survival. Inside is Matt’s exploration of the ten things that stop your communication working – and how you can fix them. 

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