You can tell a lot about a business by the way it approaches learning and development.
Some don’t bother with structured learning at all: ‘You’ll pick it up from the people around you’.
Some focus on operational imperatives: ‘Learn this process and follow it’.
Some focus on brand experience: ‘This is who we are and how we want our customers to feel’.
And a very rare few focus on the individual: ‘How can we help you be the best version of yourself?’
You won’t be surprised to hear that businesses with winning cultures overwhelmingly adopt the latter two approaches.
Learning and development is not an optional extra. It’s how you articulate and embed your culture. Businesses that embrace it are the ones that win.
This blog is an excerpt from Matt’s new book; tribe: 66 ideas for building a winning culture. The book explores the characteristics that contribute to a winning workplace culture. If you fancy some bedtime reading, you can buy a copy here. Or pop into The Forge and pick one up for free (we might even make you a coffee…)